They have just opened a new Second Cup coffee shop in Orleans, Ontario Canada along Innes road. This Second Cup – Orleans, Ontario is located near Lowes. I do not normally go to this particular chain for coffee, however my wife wanted to try it out. What a pleasant surprise! this location has become one of our favorite places to have coffee with friends and as a couple.
Canadians are actually friendly in some coffee shops. I recently posted about Tim Hortons and how unfriendly they are. Well at Second cup they actually said “good Morning” with a smile and asked ” how can I help you”! The store is new and I know they are trying to gain customers, and for me this is absolutely the best way to go about it. Nice friendly service. When we were leaving someone said to us from behind the counter, “Have a nice day”. You never see this at any of the competing coffee chains except for maybe Starbucks if they notice and have time.
Second Cup – Orleans, Ontario
It does not hurt that the place is brand new and decorated very nicely. They have the usual chairs and tables, but they also have a nice fireplace with soft leather chairs to sit in, read a book or chat with friends. There was also a spot over by the windows in a little alcove were you could also meet with 2 or 4 friends and have a great conversation on nice leather chairs. This is a very comfortable spot to go and we usually visit this coffee shop a couple of times a week.
This is absolutely the best way to go about it in terms of attracting customers and keeping them. Finally a coffee chain that recognizes that their customers want more than just a cup of coffee. They are looking for comfort and a cozy place to relax in, enjoy coffee and chat with friends and family. We will definitely go back to this Second Cup for coffee in the near future!
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